You need to submit a new form if one of the following occur:
- Your legal name has changed (for example, due to marriage or incorporation).
- Your country of residence has changed.
- Your business Tax Identification Number (TIN) has changed from your Social Security Number (SSN) to an Employer Identification Number (EIN).
If one of the above occur, please contact Payoneer’s support team. An email containing a link to the online wizard will be sent to you.
Questions about your Payoneer account? Please contact Payoneer’s 24-hour support team here.